FAQs
Q: What areas do you cover?
Bristol and surrounding areas.Any job going from and coming in this area from anywhere in UK.
Q: Are your prices per car or per person?
Per car size according to customers requirements.
Q: How much luggage can I take?
Any luggage but book right size car.
Q: How do I know my booking has been accepted?
You will receive confirmation email after booking.
Q: What if I cannot locate my driver?
Please contact with base for any problem.
Q: What if I wish to cancel and want a refund?
10 % or (Minimum £5)Charges apply to all cancellations or refunds.Minimum notice 24 hours.
Q: Will I be charged extra if my flight is delayed?
All Airport pick up have 30 minutes free waiting time from booking time or flight landed time (if you provide us correct flight number ). Otherwise we follow bookings time.
All other journey have 5 minutes free waiting time from booking time.
Waiting will be charged at rate of £5 for 15 minutes.
All parking and toll charges paid by customers and not included in price.
Q: What if I miss my flight?
in case of miss flight.
50 % or (Minimum £15)Charges apply to all cancellations or refunds.Minimum notice 4 hours.
Q: What does the price include?
Price include only journey price.
All parking and toll charges paid by customers and not included in price.
Q: How early do I need to book?
Minimum 12 hours notice required.But you can call us for late bookings.